If the issue persists, uninstall and reinstall the complete HP software from the computer.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Once done, try to print from the computer and check the result.

Then click on Advanced tab and select the option print directly to printer.ĥ. Select the port as USB virtual for printer.Ĥ. Right click the Deskjet 990C printer icon in printers folder and select Properties.ģ. Click No when the 'Would you like to print a test page (recommended)' message appears. Click No when the 'Do you want your Windows based programs to use this printer as your default printer?' message appears. In the Printer list, choose the HP HP Deskjet 990C printer, and then click Next.ħ. Choose the port as LPT 1, and then click Next.Ħ. Click to clear the Automatically detect and install my Plug and Play Printer check box, and then click Next.Ĥ. Click Next and When prompted, choose Local, and then click Next.ģ. In the computer, click Start button > Control Panel > open Printers and Faxes folder and click on 'Add Printer'.Ģ. If the issue persists, install the alternate drivers of the All-in-One by following the below instructions.ġ. Once done, restart the computer and try to print a document from the computer and check the result. If you set it to 'Turn on for all programs except those I specify', then the all-in-one driver stops working and you get blank pages. It needs to be set to 'Turn on for essential windows programs only', which is the default. Please try the below steps, this will resolve the issue:Ģ.Control Panel->System->Advanced->Performance->Settings->Data Execution Prevention The problem was Windows XP's 'Data Execution Prevention' feature, which is a security setting to avoid buffer overflow type hacker attacks. As promised earlier, here is the solution to the issue you mentioned during our chat session.įollow the below set of instructions on the computer to resolve the issue: This e-mail is a follow-up to your recent Chat session. This OS is just Windows XP Home Edition without SP-2 or 3. The OS on the computer does not have the 'Data Execution Prevention' on the Performance Setting tab. I got this from HP about the printer problem.

Hp deskjet f2210 double side printing